What Is a Sharing Request?
A Sharing Request is a request for eligible medical expenses to be shared among MPB Health members. This typically includes services like doctor visits, labs, imaging, or other eligible care received from a provider.
When to Submit a Sharing Request
Submit your Sharing Request as soon as you receive your medical bill.
Make sure the bill is itemized and shows:
Patient name
Date(s) of service
Provider name
Description of services
Total charges
Submitting complete information upfront helps avoid delays.
How to Submit a Sharing Request
Log in to your Member Portal or MPB Health App
Access your account using your member login credentials.
Navigate to “Health Services"
Select the option for "Sharing"
Click the link to open your health share portal
Upload Required Documents
Attach your itemized bill and any supporting documentation requested.
Complete the Submission Form
Enter details about the service, provider, and amount billed.
Submit Your Request
Once submitted, you’ll receive confirmation that your Sharing Request is under review.
You may be contacted if additional information is needed.
After You Submit
Your Sharing Request will be reviewed for eligibility based on membership guidelines.
Once approved, eligible amounts will be shared.
Status updates can be viewed directly in your Member Portal.
Understanding Your Initial Unshared Amount (IUA)
Your Initial Unshared Amount (IUA) is the fixed amount you agree to pay before medical bills become eligible for sharing.
Important guidelines to know:
You are responsible for your chosen IUA for up to the first three eligible incidents per household, per year.
If your household has four or more eligible medical incidents in a year with expenses over $500, the entire amount for those incidents may be waived.
To be eligible for sharing, you must:
Reach your IUA, and
Submit all related bills within 6 months from the first date of service for that incident.
If you believe you may reach your IUA, we strongly recommend contacting your MPB Concierge for guidance.
Helpful Tips
Always request itemized bills from providers.
Submitting incomplete information may result in processing delays.
Keep copies of bills and receipts for your records.
Always present yourself as a cash-pay patient when receiving care.
Ask for the best possible cash price (this can result in discounts ranging from 10% to 80%)
Need Help?
If you have questions or need assistance submitting a Sharing Request, our team is here to help.
📞 Concierge: 1-800-519-2969
📧 Email: concierge@mympb.com
🌐 Member Portal: https://app.mpb.health/